Digital Marketing & Customer Experience Strategy

Engage Diamond Studio

"I’ve worked with Melissa continuously for over 10 years. The longevity of our working relationship is a testament to her value to my business and speaks volumes to her ability to provide valuable input while staying ahead of the curve.

As a business owner, I really value Melissa’s holistic approach ensuring the customer experience is optimal not just online but also is supported and reinforced throughout in offline interactions. She developed personas to address how we interact with different segments of the consumer mark on our site and offline which have proven to be invaluable.

She’s an amazing person and has always gone above-and-beyond to help beyond the scope of her work whether it’s connecting me with other people in her network like designers and developers or being a sounding board for new developments. Count yourself lucky if you’re able to bring her onto your team."

Ji Song, co-founder

Shortened client list

Franklin Covey’s 7 Habits | | | City Cosmetics | | | | | | | | | | | | and many others